FAQ

Why do I need to give my mobile number?

First we want to emphasize that you do not with no exception hand your phone to a 3rd party individuals or company. We phone number is only needed for our drivers to reach you in case we cannot locate the exact location or to confirm you regarding your service reservation.

Will you be here on time to pick me up?

We are always on time to pick up all of our customers.

Do you charge any additional money for advance booking systems?

Not at all – no additional charges will be added to your fares for this feature, with our advance booking systems you can ensure your ride ahead of your journey.

Can I request the same driver all the times?

Yes you can, but please call us at least 1 hour ahead, so that specific driver can be available.

How Do I cancel a Booking I have made?

We understand that things can happen. If you decide to cancel your reservation for whatever reason, please just give us a call (469 644-1832) and we will accommodate a different time.